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Coaching - GROW Model: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Coaching is an essential tool for managers and other professionals to use to help individuals to unlock their full potential and enhance their performance. You will be introduced to the technique of coaching and focus on the development of a range of skills that may be used to coach others effectively. This course is highly participative and will include the opportunity to practice your coaching skills.

Join us for this workshop to learn how to get hands on managing breakout rooms in Microsoft Teams meetings.

• This is the Live online version of the In Person Face to Face classroom based instructor led course.

Please note that the course is taught using Microsoft Teams and you must have Teams installed on your computer to participate. See System requirements below for more information.

Please Note: It is important that when you book on this course, on your booking confirmation page, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.

• See Related Courses below to take your skills further

Want an insight into Teams? Then join me in this friendly, fast-paced, session to learn how to get up and running. This course would suit people that are comfortable using computers and who would be confident referring to the course materials after the session to consolidate the detail.

• This is the In Person Face to Face version of the Live Online course.

Please Note: It is important that when you book on this course, on your booking confirmation page, click on Add to Calendar to start the process to import the course appointment into your calendar.

If you would prefer a slower paced course with more opportunity for practice then attend the Fast Track Course in the following formats:

• Live Online
• In Person Face to Face

• See Related Courses below to take your skills further

Want an insight into Teams? Then join me in this friendly, fast-paced, session to learn how to get up and running. This course would suit people that are comfortable using computers and who would be confident referring to the course materials after the session to consolidate the detail.

• This is the Live online version of the In Person Face to Face classroom based instructor led course.

Please note that the course is taught using Microsoft Teams and you must have Teams installed on your computer to participate. See System requirements below for more information.

Please Note: It is important that when you book on this course, on your booking confirmation page, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.

If you would prefer a slower paced course with more opportunity for practice then attend the Fast Track Course in the following formats:

• Live Online
• In Person Face to Face

• See Related Courses below to take your skills further

Need to get up to speed with Teams? Then join us in this friendly, slow-paced, introductory session to learn how to get up and running. This course provides the opportunity to get a hands on and in-depth insight into Teams.

• This is the In Person Face to Face version of the Live Online Microsoft Teams - Getting Started course.

Please Note: It is important that when you book on this course, on your booking confirmation page, click on Add to Calendar to start the process to import the course appointment into your calendar.

If you prefer a quick overview of Teams then consider joining the Fast Track Live Online or In Person Face to Face course instead.

• See Related Courses below to take your skills further

Need to get up to speed with Teams? Then join us in this friendly, slow-paced, introductory session to learn how to get up and running and provide an opportunity to get a hands on and in-depth insight into Teams. Please note that the course is taught using Microsoft Teams and you must have Teams installed on your computer to participate.

• This is the Live online version of the In Person Face to Face classroom based instructor led course.

Please note that the course is taught using Microsoft Teams and you must have Teams installed on your computer to participate. See System requirements below for more information.

Please Note: It is important that when you book on this course, on your booking confirmation page, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.

If you prefer a quick overview of Teams then consider joining the Fast Track Live Online or In Person Face to Face course instead.

• See Related Courses below to take your skills further

Want to practice giving Teams Live Events? Then join us in this informal introductory session to manage and deliver a webinar. The course is not about presentation skills, it is to master the mechanics of managing the smooth transition between different presenters and content.

Note! Teams 'Live Events' will be retired by Microsoft on September 30, 2024. 'Town hall', a new virtual event experience will replace Teams 'Live Event'.

• The is the Live Online version of the In Person Face to Face course.

Please note that the course is taught using Microsoft Teams and you must have Teams installed, your calendar correctly configured, a web cam and mic and the Create Live Events button enabled on your computer to participate in this course this may take 48 hours. See System requirements below for more information.

Please Note: It is important that when you book on this course, on your booking confirmation page, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.

• See Related Courses below to take your skills further

New to, or confused about online file storage and collaboration? This course aims to take the mystery out of managing your files online, how to set file permissions and you will have an understanding of online file management in SharePoint, Teams and OneDrive.

• This is the Face to Face version of the Live Online course.

Please Note: It is important that when you book on this course, on your booking confirmation page, click on Add to Calendar to start the process to import the course appointment into your calendar.

• See Related Courses below to take your skills further

New to, or confused about online file storage and collaboration? This course aims to take the mystery out of managing your files online, how to set file permissions and you will have an understanding of online file management in SharePoint, Teams and OneDrive.

• This is the Live online version of the In Person Face to Face classroom based instructor led course.

Please note that the course is taught using Microsoft Teams and you must have Teams installed on your computer to participate. See System requirements below for more information.

Please Note: It is important that when you book on this course, on your booking confirmation page, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.

• See Related Courses below to take your skills further

Need to present meetings or teach using Teams? Then join us in this friendly hand on session to learn how to get up and running. You will have the opportunity to practice managing a meeting or a webinar.

• This is the Live Online version of the In Person Face to Face course.

Please note that the course is taught using Microsoft Teams and you must have Teams installed on your computer to participate. See System requirements below for more information.

Please Note: It is important that when you book on this course, on your booking confirmation page, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.

• See Related Courses below to take your skills further

Using Microsoft Forms, this hands on course teaches you how to create:

• Online forms for questionnaires or surveys using a branching scenario.
• Quick polls for use before or after a meeting, or to distribute via a Teams chat or channel.

• This is the In Person Face to Face version of the Live Online Microsoft Teams Surveys, Forms and Polls course.

Please Note: It is important that when you book on this course, on your booking confirmation page, click on Add to Calendar to start the process to import the course appointment into your calendar.

• See Related Courses below to take your skills further

Using Microsoft Forms, this hands on course teaches you how to create:

• Online forms for questionnaires or surveys using a branching scenario.
• Quick polls for use before or after a meeting, or to distribute via a Teams chat or channel.

• This is the Live Online version of the In Person Face to Face Microsoft Teams Surveys, Forms and Polls course.

Please note that the course is taught using Microsoft Teams and you must have Teams installed on your computer to participate. See System requirements below for more information.

Please Note: It is important that when you book on this course, on your booking confirmation page, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.

• See Related Courses below to take your skills further

Are you organising an event with a larger audience, and considering using Teams? Webinars are ideal for business and educational purposes, such as training sessions, demonstrations, virtual conferences, and academic lectures.

Confused over the various types of webinars? You may be aware of Live Events (soon to be updated to Town Halls) as an alternative to this course on Webinars; Live Events have a more structured delivery style and require an individual to take the role of producer to advance the next slide. Webinars are similar to a Teams meeting and are more intuitive to use.

Teams Webinars typically involve a combination of audio and visual elements where the presenters share their video feed, give presentations, or other multimedia content, while participants can ask questions, provide feedback, and participate in discussions through chat, Q&A or other interactive features such as breakout rooms.

This course will give you the opportunity to learn how to mitigate technical problems on the day, and to practise managing your content before you go live! Both organisers and presenters will find this course useful.

• This course is the Live Online version of the In Person Face to Face.

The course is taught using Microsoft Teams and you must have the Teams desktop installed on your computer to participate.

Please Note: When you book on this course, on your booking confirmation page, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.

• See Related Courses below to take your skills further

At work and at home, it’s all too easy to speak and act without thinking – and then regret it afterwards. Acting on instinct can lead us to behave aggressively or passively. Both of these are generally unhelpful for our own reputation and for our relationships with others.

Communicating Assertively will show you how to avoid both extremes and instead to use assertive behaviour to build constructive and respectful working relationships.

This online course will help you understand the assertive mindset and highlight what assertiveness looks and sounds like.

View a short trailer for the online course.

"It all boils down to communication", how many times have we heard that phrase? This interactive online module is packed full of useful tips and practical examples to help you get your point across more clearly, ask the right questions and listen better to what others have to say.

The course introduces you to the key concepts of communication skills through a variety of media, offering those new to this topic a solid grounding in the essentials, as well as a great refresher for more experienced communicators.

If you’re short of time and just need the basics, or you want to explore things in a bit more detail, the versatile structure of this course offers you the flexibility to learn in the way that best fits with your schedule.

View a short trailer for the course.

A Community of Practice (CoP) is a group of people who share a common passion, set of problems, or interest in a topic and who come together to fulfil both individual and group goals. 

CoPs bring colleagues together in order to:

• Create support networks

• Learn and grow their skills

• Share knowledge and join up related work

• Share common approaches

• Collaborate and innovate, and create better practices for everyone.

Come along to this session to find out more about how CoPs are being established and embedded at Cambridge, and the ways in which they could help you and those who you manage. There will be the opportunity to share ideas and concerns you have about the CoPs initiative and learn more about this exciting new area of development in the University.

A Community of Practice (CoP) is a group of people who share a common passion, set of problems, or interest in a topic and who come together to fulfil both individual and group goals. 

CoPs bring colleagues together in order to:

• Create support networks

• Learn and grow their skills

• Share knowledge and join up related work

• Share common approaches

• Collaborate and innovate, and create better practices for everyone.

Come along to this session to find out more about how CoPs are being established and embedded at Cambridge, and the ways in which they could help you and those who you work with to achieve your objectives. There will be the opportunity to ask questions, share ideas for potential new CoPs and learn more about this exciting new area of development in the University.

A short briefing on how to act as a delegate using the desktop SAP Concur client. This will cover:

• Who may act as a delegate for others
• The type of claims you may prepare for others
• How to switch roles and enter information
• The submission process

An overview of how to act as an approver in the expenses claim process using SAP Concur software. This includes:

• How a first approver is nominated
• Responsibilities as first approver
• Confirming an approval
• Reasons for rejection

Short e-learning course covering the responsibilities of being a second approver in Concur. It will also explain the processes required and functionality within Concur.

This course is mandatory for any member of staff who will act as a second approver (part of the departments expenses finance team) in Concur.

A short briefing on how to use all of the features of the Concur mobile app to submit expenses claims. This includes:

• Adding receipts
• ExpenseIt automated input
• Mileage calculator
• Submitting claims

Short e-learning course covering how to set up and pay expenses to a visitor via Concur.

This course is mandatory for any member of staff who will require access to the visitor onboarding form which is used to set up the visitor account in Concur.

The procedure through which employers can check an individual’s right to work in the UK will change from 6 April 2022. This short course will provide staff with practical guidance on how to check right to work under the new procedures.

Access the recording of the Conducting Right to Work Checks webinar.

Join the Optimise your content training programme for website editors and owners.

This training programme will:

• get your site ready to move to the new Drupal content management system
• help you improve your web content
• embed content standards and introduce consistency
• reduce website maintenance for your team or department
• provide a better user experience

By signing up for the programme, you get access to:

• 6 live, online sessions where we'll explain the tasks to do, give examples, and answer questions
• personalised information and data for your website
• templates and step-by-step instructions
• support from content designers and peers
• a dedicated Teams channel and drop-in sessions as you work through the tasks

Sign up

Sign up for this cohort has now closed. You can follow the course with recordings of sessions, which will be available on the Content Community SharePoint site.

If you would like to receive notification about the next time we run the course, email contentdesign@uis.cam.ac.uk.