Facilitation Skills for Continuous Improvement PrerequisitesNew
Wed 1 Jul 2020
CANCELLED
Description
This course is designed to help delegates plan and deliver process improvement workshops and is complementary to other courses within the Business Improvement theme.
Target audience
- All current Cambridge University members (departments and colleges)
- Further details regarding eligibility criteria are available
Prerequisites
Must have completed "Introduction to Lean in HE - Making Improvements in the Workplace course.
Sessions
Number of sessions: 1
# | Date | Time | Venue | Trainer | |
---|---|---|---|---|---|
1 | Wed 1 Jul 2020 09:15 - 13:00 | 09:15 - 13:00 | Greenwich House, Jaffna Room | map | Linda Spinks |
Objectives
- To refresh your knowledge of Lean Tools and Techniques
- To develop your knowledge of the workshop facilitation process
- To challenge your knowledge of selecting the right tool or approach
- To develop your knowledge of using an A3 Improvement Charter to support your planning
- To provide tips for increasing your confidence when facilitating workshops
- To know how to react when workshops don't go to plan
- To develop your understanding of how to capture workshop outputs and develop next steps
Format
- Classroom based with group work
Duration
One four-hour session
Related courses
- Analysing Business Processes: Where Do I Start?
- Introduction to Lean in HE: Making Improvements in the Workplace
- Lean Practitioner Course (LCS 1b)
Theme
Continuous Improvement
Booking / availability