Cisco Networking Academy Skills For All: Network Support and Security OnlineNew
If you're interested in a career in IT, a support help desk role is a common starting point for entry-level network technicians. In this course, you will learn the basics of network and user support, which are essential for a successful career in networking.
You'll start with learning how to support endpoints, networks, and users by diagnosing problems and documenting them. Then, you'll move on to working as a part of a help desk team and troubleshooting networks and endpoints. Finally, you'll learn how to remotely support users and access networks. This course will give you the knowledge and skills you need to be successful in IT.
- All current Cambridge University members (departments and colleges)
- Further details regarding eligibility criteria are available
The course is divided into 3 modules:
- Module 1
Network Support;
- Module 2
Cybersecurity Threats, Vulnerabilities, and Attacks;
- Module 3
Network Security;
To book on this course select the blue Book a place (provisional) button. Once the request has been received, a Cisco Skills for All 'invite only link' will be sent to you. Click on the link to access the course. If you already have an account created in Cisco Netacad or the Cisco Skills for All Networking Academy websites then simply login to access the course, otherwise you will be prompted to create an account during which you should use your @cam email address.
Booking / availability