Understanding the Root Cause - "5 Why's" meets "6 Honest Men" BeginnersOnline
Self-taught course
Description
An introduction to the questioning techniques 5 Why's and 6 honest men which can be used to understand processes and why things happen in a particular way.
Target audience
All staff within the collegiate University
Format
MS Stream Video, with narration and a follow up quiz
Notes
Training can be accessed via the following link: https://youtu.be/BVk1tqpGAMw
Duration
The course lasts approximately 10 minutes
Related courses
- Introduction to Lean in HE: Making Improvements in the Workplace
- Analysing Business Processes: Where Do I Start?
- Facilitation and Coaching Skills for Continuous Improvement
- Lean Practitioner Course (LCS 1b)
- What is Lean?
Theme
Continuous Improvement
Booking / availability